TERMS AND CONDITIONS

Terms and Conditions (T&Cs)

Last updated: 09/29/2024

Welcome to MAKAYA. By purchasing products from our site, you agree to these Terms and Conditions (T&Cs). These terms outline the rights and obligations of both parties in the context of product sales via our website.

1. Scope

These T&Cs apply to all product sales made through the website https://makayashop.com They apply to all orders placed by customers residing anywhere in the world, unless otherwise specified.

2. Products

The products available for purchase are those listed on the Site on the day the user consults it, subject to stock availability. We strive to describe and present the products as accurately as possible; however, there may be slight variations in colors or details.

3. Orders

  • Ordering Process: To place an order, you must select the desired product(s), add them to your cart, and proceed to checkout by following the steps indicated on the Site. You will receive a confirmation email once your order is placed.
  • Right to Refuse Orders: MAKAYA reserves the right to refuse any order for legitimate reasons, such as incorrect delivery address, payment issues, or suspected fraud.

4. Prices and Payment

  • Prices: Prices are shown in [Insert Currency] and include all applicable taxes unless otherwise stated. Shipping costs are not included in the price and are displayed during the checkout process.
  • Payment Methods: We accept payment by: credit cards, PayPal, etc. Payments are secured through third-party providers, and we do not store any payment information on our site.

5. Shipping

  • Shipping Zones: We deliver internationally. Delivery times may vary depending on the destination.
  • Delivery Time: Once the order is confirmed, it will be dispatched within 2-3 business days. The delivery time depends on the shipping destination.
  • Shipping Fees: Shipping costs are calculated based on the size, weight of the package, and destination. The total shipping cost will be displayed at checkout.

6. Right of Withdrawal

In accordance with legal provisions, you have 3 days from the date of receipt of your order to exercise your right of withdrawal and return the product. The product must be returned in its original packaging, in perfect condition, along with the proof of purchase.

  • Return Procedure: Please contact us at [contact email] before returning the product. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
  • Refund: After receiving and inspecting the returned product, we will process the refund within 15 days.

7. Warranty

All our products come with a legal warranty of conformity and warranty against hidden defects, in accordance with applicable laws. If a product is defective or non-compliant, you may return it for an exchange or refund.

8. Intellectual Property

All elements on the Site (texts, images, logos, videos, etc.) are the exclusive property of MAKAYA. Any reproduction or use without prior authorization is strictly prohibited.

9. Data Privacy

We take your privacy seriously. For more details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

10. Liability

MAKAYA cannot be held responsible for damages resulting from improper use of the purchased product. Similarly, MAKAYA is not liable for any damage or loss incurred during delivery by third-party carriers.

11. Governing Law and Dispute Resolution

These T&Cs are governed by the laws of [Insert Country/Region]. In case of a dispute, we encourage you to contact us directly to find an amicable solution. If no agreement can be reached, the dispute will be submitted to the competent jurisdiction.

12. Contact Us

If you have any questions regarding these T&Cs or your order, you can contact us at:

  • Email: Admin@makaya.com
  • Phone: 7867798288
  • Address: 30 N Gould ST 7001 Sheridan Wy 82801